Category: Leadership

Leadership by Reginald Chan focuses on thought leadership, ways to become a leader and helping one to become a leader. This is a leader in the making group.

  • Useful Tips for Hosting an Effective Meeting

    Useful Tips for Hosting an Effective Meeting

    Meeting planning can be a daunting task, but with a little preparation, it can be a lot more manageable. In this article, we’ll share some tips for hosting an effective meeting, from setting the right tone to making sure everyone has their say.

    Preparation

    Making sure your meeting is effective begins before the meeting even starts. Here are a few tips to help make your meeting go as planned:

    Plan the agenda ahead of time – Make sure you have all the important details down before the meeting, this will help keep everyone on track.

    Have a location and time set – If you cannot agree on a location or time, it may be best to postpone the meeting until these issues can be resolved. Figure out a meeting room booking system in advance to avoid last-minute cancellations. Plus, try to set a time that works for everyone, so there is minimal disruption.

    Arrange for refreshments – It is always helpful to have some refreshments available for when the meeting gets going, this will help keep everyone happy and engaged.

    Have all participants registered – If someone does not show up, it can cause delays and confusion. Make sure everyone registers in advance, so there are no surprises!

    Meeting Format

    If you’re looking to host an effective meeting, here are a few tips to help make sure the event goes smoothly.

    -Select an appropriate meeting venue. If you’re meeting in person, consider selecting a location that’s comfortable and easy to access. If you’re meeting online, look for a moderated forum or chat room that is conducive to communication.

    -Prepare ahead of time. Make sure all of your materials are ready before the meeting begins, including agenda items and any notes or slides you’ll be using. This will help avoid confusion and ensure that everyone has the same understanding of what’s going on.

    -Set clear expectations for attendance and participation. It’s important that everyone knows what is expected of them during the meeting, so there are no surprises later on. Make sure everyone knows when they should arrive and leave, as well as any specific time limits for discussion.

    -Encourage open dialogue. Be prepared to listen rather than speak during the meeting, and allow time for members to share their thoughts and ideas. This will help build trust and cooperation among participants, which will lead to more productive discussions overall.

    Tips for Handling difficult guests

    Guest seating arrangements can be the make or break of a successful meeting. By seating guests in a way that best suits their personalities and individual needs, you can ensure that everyone feels included and respected.

    If there are difficult guests in attendance, it is important to keep them in mind when seating them. Avoid placing them at the center of the table or group, where they will have the most control over the discussion. Instead, place them near other attendees who they may be more receptive to communicating with.

    In addition to seating guests, it is also important to create an environment that is conducive to productive discussion. Make sure the lighting is bright and cheery, and avoid using too many closed doors or walls between participants. Freezing discussions off at certain points can also inhibit productivity.

    Overall, hosting a successful meeting requires patience and flexibility. By taking some time to think about how best to accommodate everyone’s needs, you’ll be on your way to a successful meeting!

    Setting the Tone

    If you’re hosting an important meeting, it’s essential to set the right tone. Here are a few tips to help you do just that:

    1. Start off on the right foot by arranging your space in a way that reflects your priorities. For example, if you’re focusing on creating a productive environment, put away all the toys and decorations that take up space and distract from the discussion.

    2. Make sure everyone has everything they need before the meeting starts. Include copies of any important documents, materials, or announcements you made beforehand. And if possible, have aides available to help participants with any questions they might have.

    3. Keep the conversation focused on the agenda item at hand. It’s important not to get sidetracked by extraneous comments or debates unrelated to the topic at hand.

    4. Avoid using power dynamics to control discussion—and ultimately outcomes—during meetings. For example, don’t assume that everyone in attendance is obligated to agree with you or share your viewpoint. Allow dissenting voices to be heard without aggression or intimidation.

    Using Technology Effectively

    Technology has made it easier than ever to conduct effective meetings. However, using technology effectively can be difficult. This blog section provides useful tips for hosting an effective meeting.

    1. Use a meeting scheduling software program to create a schedule and track attendance. Meeting scheduling software programs can help managers keep track of who is present and absent from meetings, which can help avoid conflict and ensure that all participants are informed about upcoming meetings.

    2. Make sure all attendees are aware of the meeting’s purpose and the purpose of any agenda items. All attendees should be familiar with the goals of the meeting before they attend so that they can better participate and contribute to the discussion.

    3. Use video conferencing technology to create a more interactive meeting experience. Video conferencing allows participants to see each other in real time, which can increase engagement and collaboration. Additionally, video conferencing allows for remote participation, which can be helpful for those who are unable to attend the meeting in person.

    4. Use electronic documents as tools for sharing information during meetings. Electronic documents such as white papers, PowerPoint presentations, and webinars can be used to provide information about topics being discussed at a meeting. This can help participants learn more about the topic and provide them with the opportunity to ask questions.

    5. Use sticky notes and flip charts to help facilitate discussion during meetings. Sticky notes and flip charts can be used to capture ideas and feedback from participants during the meeting. This can help ensure that all relevant information is captured and that everyone has a chance to voice their opinion.

    Meeting planning can be a daunting task, but with the help of these tips, it can be a lot easier. By following these simple steps, you will be able to create an effective meeting that everyone will enjoy. If you find yourself struggling with any aspect of meeting planning, don’t hesitate to reach out to your colleagues for help. Meeting planning is something that can easily be improved with a little bit of effort and perspective.

  • How to Conduct a Successful Interview to Hire the Top Talent

    How to Conduct a Successful Interview to Hire the Top Talent

    One of the biggest challenges for business owners is ensuring that the people that they hire are qualified, experienced, and suitable for the jobs being advertised. It is very common for people to lie on their resumes, which complicates matters even further.

    Without a doubt, the most effective way of determining whether or not a candidate is right for a position is to interview them. Very few people can lie effectively in job interviews, because they can be very intense. Interviews make separating the wheat from the chaff a lot easier.

    This post will tell you how you can conduct a successful job interview.

    Skill Training

    Conducting a job interview isn’t easy. It is just as nerve-wracking for the interviewer as it is for the interviewee. Because of this, interview skill training might be worth considering. If you are worrying more about yourself and your performance in a job interview than the candidate, then you won’t be able to effectively determine their suitability. It is also worth noting that if you don’t have good interview skills, then your questions might not be effective.

    Prepare Questions

    Before leading an interview, you need to make sure that you have carefully planned out the questions that you are going to ask. The worst thing that you can do is to not plan out your questions, because you will be put on the spot and could end up asking things that aren’t relevant or that sound stupid. In skills training, you should be taught what the most effective questions are. You can also read online guides for interviews and even lift questions straight out of instructional articles. You should also give candidates the opportunity to ask you questions, too.

    Reduce Stress

    If you want to hire the most suitable and qualified candidates, then you need to make the interview as casual and relaxing as possible. Even the most experienced candidates can buckle under pressure. If you want to reduce a candidate’s stress, then a very easy way to do this is to send them some of the questions you will ask by email the day before, so they can prepare. You may also want to interview more informally (i.e., on armchairs and sofas, without a desk separating you from the candidate).

    Involve Others

    A good way of making interviews less stressful for you is to involve others. If there are any senior staff members who have experience in interviewing, then you can ask them to join you. If the person that you are hiring is going to be working under a specific person, then you might also want to bring that person along to the interview, too. Bringing the person that the candidate is going to be working under will give them an opportunity to meet them and to get to know them. Involving other people can make the interview more stressful for the candidate though, which is something that you should be aware of.

    Background Checks

    Before getting to the interview stage you should perform a few background checks on the candidate. Most businesses only do background checks after, but it’s a very good idea to do them before, too. You can pay a private investigator or professional screening service to investigate your candidate’s social media pages and any information that is available about them online. An internet search can tell you a lot about a person. Once you are satisfied with the candidate and have performed a screening check, you can then move on to checking their criminal record and referencing them.

    Important: Don’t forget about reviewing resumes that are send over!

    Work Culture

    Most companies have a company culture. It is important to make sure that the person that you are hiring fits into your company’s culture. Even if a person is a fantastic candidate if they don’t fit into your company culture then there’s no point in giving them the job, because they could clash with other employees. It is very common for internal conflicts between employees to lead to people quitting their jobs, which could lead to you losing qualified and experienced staff members. Involving other people is one effective way of determining whether or not a person fits into your company’s culture.

    Sell the Job

    A lot of business owners or people charged with interviewing candidates make the mistake of thinking that the candidate should be selling themselves to them when in many cases they should be selling the job to the candidate. If an especially talented candidate comes up, then you need to sell the position to them as much as you can. In addition to talking up the position in the interview, you should talk about the benefits of working with your business, which could include health benefits, bonuses, and lots of vacation time.

    Follow-up Interviews

    After a successful interview, it’s often a good idea to hold a follow-up interview. The purpose of a follow-up interview is to just double-check a candidate’s suitability. If you come away from this interview thinking that the person is a suitable fit for your company then you can reach out to them on the same day and make them a job offer. When you are making them a job offer make sure, again, that you include information about all of the benefits that the person gets from working with your company. If the candidate is especially talented and you think that they would be a good fit, then offer them even more benefits than you ordinarily would.

    Negotiating Salary

    Finally, it is often necessary to negotiate salary with interview candidates. This is especially true if you are very interested in the candidate. Make sure that when you are negotiating salaries you don’t lowball them. It could be that the person has received several job offers and is looking for the one with the highest salary. Low-balling could put them off and stop them from wanting to go ahead with working for you and your company.

    Interviewing staff can be a challenge, even at the best of times. If you aren’t a very good interviewer, then you should consider skills training. In addition to skills training, take all of the other points mentioned here in this post into consideration, so that you can make each interview count.

  • With inflation set to linger, here is how businesses can be protected from it

    With inflation set to linger, here is how businesses can be protected from it

    It is a sign of how quickly inflation has increased that, from May 2021 to May 2022, the Consumer Price Index (CPI) increased by 8.6%, as noted on the Entrepreneur website

    However, high inflation is hardly an issue limited to the United States, as 60% of advanced economies have been battling the same problem. If you run a business, you could have seen many of its ongoing costs rise — but how can you help yourself to rein them back in?

    Streamline your expenses as far as practically possible 

    When you look closer at your corporate running costs, you could notice that not all of them are strictly necessary. For example, if you are currently sourcing, say, your office space and online connectivity separately, you might be able to save money by obtaining them together.

    Keep in mind that renting a serviced office from BE Offices would give you access to a dedicated workspace, high-speed Wi-Fi, onsite recycling points and free telephone calls, too.

    Encourage your clients to pay you sooner 

    Doing this can help you to improve your company’s cash flow, as you wouldn’t have to wait quite as long before paying vendors and investing in previously unexplored opportunities. 

    However, the especially crucial word here is ‘encourage’. You don’t want your clients to feel under too much pressure to pay you earlier than usual, as they are likely to be facing their own struggles with inflation. 

    So, you could gently nudge these clients in the right direction by offering discounts for early payment, and start requesting upfront deposits just for larger products or services.

    Foster competition between vendors 

    You need to get supplies from somewhere, but that ‘somewhere’ doesn’t necessarily have to be the same vendor time and time again. In fact, it can pay off handsomely if you strike deals with multiple vendors.

    That way, if one of them raises their prices, you could switch to a different vendor — and perhaps, in the process, incentivise the original vendor to do what they can to reverse their price hikes. 

    Keep as many of your existing employees as possible 

    You might already be committed to doing this, but there could remain a need for you to redouble your efforts. That’s because your employees are likely to have been hit hard in the pocket as a result of inflation-driven increases in prices attached to everyday items.

    Hence, these employees could be eager for a rise in their salaries. If you are unable to pay your workers more, you could instead offer them perks that would incur less expense for you personally — such as a wealth of remote-working options.

    Implement cost-saving practices that you would likely be able to sustain 

    According to a recent New York Federal Reserve survey mentioned by NBC News, consumers anticipate the annual inflation rate sitting at 5.7% by the fall of 2023. 

    That figure is much higher than the Federal Reserve’s 2% target — underlining how important it is that, as a business owner, you plan for the long haul with your inflation-proofing measures.

  • Do You Have a Medical Service Business? Here Are Some Marketing Tips to Follow

    Do You Have a Medical Service Business? Here Are Some Marketing Tips to Follow

    Making it as a medical business in this competitive market can be tough. Because of the pandemic, the medical industry has seen a boom with more businesses popping up all over. If you want to make it in this industry, you need to be resourceful and get creative with how you run your brand. One way to stay ahead of your competitors is through a strong brand image and marketing. 

    Whether you run a small medical practice or sell supplies, there are a few key things to know if you want to be successful. To help you along the way, here are some tips and tricks to help get your brand out there. Follow these marketing tips and take your medical business to newer and greater heights this quarter!

    Get the right person on the job

    Whether you’re a small or large business, it can be hard finding the right person for the job. In some cases, it’s better to call on professionals to help you craft the perfect marketing strategy for your business. Whether you deal in medical supplies or supply mental health services, you need someone who knows how your work operates. 

    Different branches of medicine provide different services which need to be marketed accordingly. Managing medical records and behavioral health marketing are not the same and need different tactics. Whether you choose to outsource or market in-house, you need to put only the best, most qualified people for the job.  

    Use consistent branding

    If you want to push your business out there and make it stay in the minds of your customers, you have to create a consistent brand. You have to create a brand identity that is consistent and sticks out from your competitors. Whatever service your business provides, you need to build a strong and recognizable brand to promote awareness.

    To create a consistent brand, you first need to determine what your medical brand is all about and what makes it unique. What does your business have to offer, how does it do things differently from other brands, and what makes it stand out? Once you figure this out, use it to pave the way for your marketing strategy. 

    Create a strong website

    In 2022, your medical service business needs to get with the times and have a strong online presence. You need to create a strong website that will represent your business and what it provides. If potential customers and patients can find what they need from your website, they’ll be all the happier for it. Never underestimate the power of strong web design and an easy-to-navigate website.

    A good addition to a strong website is to have a strong and informative blog for your business. A blog that is regularly updated and maintained can serve as a powerful marketing tool. Use it to post updates, interact with patients, and gather intel on how you can improve your business and the service you provide. 

    Look into 

    Another way to make use of modern technology for your brand is to look into SEO techniques. Most businesses today get the majority of their customers from online searches. If you want to get your brand out there, you have to optimize the way potential customers find you online. 

    SEO is one of many useful tools you have at your disposal to push your business to the front. Do some research and construct your online content with optimal phrases and keywords to push it to the top. Optimize your online content so that it’s informative, easy to understand, and find. Whatever work your business does in the medical sector, you can use SEO to your advantage. 

    Have a responsive online presence

    It’s one thing to have an online presence whether through social media, a website, or a blog, but it’s another to be responsive online. As a business in the medical industry, you need to be in tune with the wants and needs of your clientele. 

    To be responsive, you have to be on top of your online presence, reply to emails, messages, and comments fast. You need to connect with your audience on a personal level and listen to what the public says. Being present and responsive online shows that you value your clientele and that you’re a reputable business. Stay engaged with your audience online and you won’t have to work as hard to gain new customers.

    Listen to your patients

    The easiest way to market to your target audience is to provide for and listen to your patients. Your patients and customers are the driving force behind your business and you need to listen to them if you want to do a good job. To listen to your patients, you need to have a good idea of what they want, and then try to supply that. 

    To do this you need to have an open line of communication with your patients and keep up with it. You need to make the business and medical services that you supply inclusive and accessible. Focus on improving the patient’s experience with your brand, and you cannot go wrong!

    Make the most of reviews and feedback

    Last but not least, no good marketing strategy is complete without feedback. Feedback and reviews are powerful tools that you can use to further your brand. By being in tune with what your clientele wants, and aligning your brand with it, you can further your business. 

    You can collect feedback in many ways, from asking customers and patients directly to questionnaires, or comments. Once you’ve gotten the feedback or reviews, you need to compile it into usable data to help you better your brand. Never underestimate the power of feedback if you want to put your medical service business on the map. 

    So there you have it! Now that you’re all caught up, you’re ready to market your business like a pro! To propel your medical service business forward, you need to hire the right person for the job. Create a strong brand image and use consistent branding to get out there. Use technology through building a strong website, SEO, and creating a responsive online presence. Listen to your patients, focus on their experience and remember to make the most of the feedback you receive. Keep these tips in mind and your medical business is sure to be a success!

  • Here is How to Lower or Avoid Customs Duties as a Commercial Buyer

    Here is How to Lower or Avoid Customs Duties as a Commercial Buyer

    It is not easy to avoid the duties. However, an invoice can help you pay less. So, the seller should make a copy of the invoice containing information about your shipment items. It should also contain the units in the items and their total value. For example, instead of “phone accessories’, the invoice should contain more details like a specification of the accessories, quantity, and the country the items have been manufactured. Marking the source of the items is vital since items from specific countries are normally duty-free. You can go for electronic documentation, where the importer of record is forwarded to the customs duty officials. This way, you don’t have to worry about your papers getting destroyed.

    Call the Seller If You Get a Custom Duty Notice

    When the package reaches the port, more duties may be added than you owe. It is important to call the seller if they have paid the duties and explain the situation. The seller will then handle things from their side so that you will not pay more. Remember, customs cannot release the package until you pay the duties. It is one rule of importing items. So, work with the seller to ensure you don’t pay more than you should.

    Get a Detailed Invoice for the Shipment

    It is not easy to avoid the duties. However, an invoice can help you pay less. So, the seller should make a copy of the invoice containing information about your shipment items. It should also contain the units in the items and their total value. For example, instead of “phone accessories’, the invoice should contain more details like a specification of the accessories, quantity, and the country the items have been manufactured. Marking the source of the items is vital since items from specific countries are normally duty-free. You can go for electronic documentation, where the invoice is forwarded to the customs duty officials. This way, you don’t have to worry about your papers getting destroyed.

    Use the Help of a Customs Broker

    If the seller does not have a broker, find one for yourself. A broker will significantly figure out the classification of your goods and ensure they are well-prepared. The broker will then place the items with the freight carrier. All these processes ensure you don’t pay more duties than you owe. However, you require a customs broker that delivers to meet this need. The broker is familiar with codes that classify items. Therefore, they will look at the items you want to be shipped and classify them using the code. This way, you will not pay more than you should.

    Ask the Freight Firm to Forward the Shipment

    If you have not indicated your address and asked the freight company to forward the shipment to your location, you will have to go and pick it up yourself at the port. Driving to pick them up can be inconvenient and will cost you more. If your business is located near the port, picking up your items can be economical. However, if you live far away, consider picking them up within 15 days. The items should also be forwarded within 15 days, after which they will be hauled to the warehouse. Once it gets to the warehouse, you will need to pay more for storage. Therefore, avoid these additional costs by instructing the freight company to forward the items to your location.

    Follow Your Shipment

    It is advisable to track your items during transit to know where they are and when they arrive. You can contact the seller if the tracking number is not working. So, set an alert that will notify you about the shipment’s location. This way, you don’t need to keep looking up the tracking. If you bought valuable items, you should go for courier services if the shipment insurance does not provide enough coverage. You will pay more for the service, but you will be assured that your package arrives safely and on time.

    Furthermore, you will not pay excess duties. Most businesses that buy valuable items hire couriers to deliver them to their doorstep. So, find a reliable one and compare their services to ensure you get an affordable one. Remember, prices differ with couriers, so comparing them is crucial.

    Summary

    International shipping is a serious business that you must be cautious with. Customs can confiscate or delay shipment if the value of your items is more than you have listed or if you cannot pay the duties. The best thing to do is to follow the rules and avoid importing banned items. Most importantly, use the help of a reliable customs broker to make things easier.

  • How To Advertise Your Business On Social Media The Right Way

    How To Advertise Your Business On Social Media The Right Way

    If you’re like most business owners, you’ve heard that social media is a great way to advertise your business. But what are the best ways to do it? And how can you make sure that your efforts are paying off? Read on as we walk you through the best ways to advertise your business on social media – and how to make sure that you’re getting the most out of your investment.

    Choose The Right Platforms

    The first step in advertising your business on social media is to choose the right platforms. Not all social media sites are created equal, and each one has its own strengths and weaknesses. For example, Facebook is great for reaching a wide audience with targeted content, while Instagram is better for visual branding. And if your primary content includes videos, you should look into the benefits of using TikTok ads in your social media strategy. So take some time to research the different options and decide which ones are best suited to your business goals. 

    • Facebook: Facebook is the largest social media platform in the world, with over 2.5 billion monthly active users. That’s a lot of potential customers! And thanks to its targeting options, you can make sure that your ads are seen by the people who are most likely to be interested in your products or services.
    • Instagram: Instagram has over 1 billion monthly active users, and it’s one of the fastest-growing social media platforms. Thanks to its emphasis on visual content, it’s a great platform for businesses that have strong visuals – such as fashion brands, restaurants, and travel companies. 
    • TikTok: TikTok is a relatively new social media platform, but it’s already hugely popular – especially among younger audiences. And if your business creates video content, it’s a great platform to advertise on. Thanks to its short-form format, TikTok videos are easy to consume, and they’re perfect for grabbing attention and driving traffic to your website.
    • LinkedIn: LinkedIn is a social media platform that’s geared towards professionals. If your target market includes businesses or individuals who are looking for professional services, LinkedIn is a great place to advertise your business.

    Determine Your Goals

    Before you start creating ads, it’s important to know what you want to achieve with your social media advertising campaign. Do you want to increase brand awareness? Drive traffic to your website? Generate leads? Or make sales? Once you’ve decided on your goals, you can create content and ads that are designed to achieve those specific objectives. For example, if you’re trying to increase brand awareness, you might create ads that feature your logo or tagline. And if you’re looking to drive traffic to your website, you’ll want to create ads that include a call-to-action (CTA) that encourages people to click through. 

    Choose The Right Format

    Once you’ve chosen the social media platforms that you’re going to advertise on, it’s time to choose the right format for your ads. The format of your ad will depend on the type of content you’re promoting – so if you’re promoting a blog post, you’ll want to use a static image or video, if you’re promoting a product, you might want to use an interactive video or carousel, and if you’re promoting an event, you’ll want to use an event page. 

    Create Compelling Content

    Once you’ve chosen your platforms, goals, and formats, it’s time to start creating content. Your social media content should be engaging, informative, and above all, relevant to your target audience. That means that you need to put some thought into what kind of content will resonate with them – and what will get them to take action. For example, if you’re selling a new product, you’ll want to create content that highlights the features and benefits of that product. And if you’re trying to build brand awareness, you’ll want to focus on creating content that’s visually appealing and tells a story about your brand. The key is to experiment and find what works best for your business. There’s no one-size-fits-all solution when it comes to social media content, so don’t be afraid to try out different types of posts and see what gets the best results.

    Use Targeted Advertising

    One of the great things about social media advertising is that you can target your ads to a specific audience. That means that you can make sure that your ads are being seen by the people who are most likely to be interested in what you’re selling. There are a number of ways to target your ads on social media, and the best way to do it will depend on the platform you’re using. For example, Facebook allows you to target by location, age, gender, interests, and more. And on Instagram, you can target by location, age, gender, and interests. Targeting enables you to laser-focus your advertising efforts and make sure that your ads are being seen by the people who are most likely to be interested in them. That’s why it’s such an important part of social media advertising.

    Track Your Results

    Once you’ve started running social media ads, it’s important to track your results so that you can see what’s working and what isn’t. Most social media platforms have built-in analytics tools that will allow you to see how your ads are performing. For example, Facebook Insights allows you to see how many people have seen your ad, how many have clicked on it, and how much money you’ve spent. And on Instagram, you can use the insights tool to see how many people have seen your ad, how many have engaged with it, and how much money you’ve spent. These insights will help you to fine-tune your social media advertising strategy and make sure that you’re getting the most out of your investment.

    Social media advertising is a great way to promote your business and reach a wider audience. However, it’s important to choose the right platform, set clear objectives, create compelling content, use targeted advertising, and track your results. By following these tips, you can make sure that your social media advertising campaign is a success.