Written by Reginald Chan on November 20, 2020

Effective Ways to Help Grow Your Small Business

Small businesses face a lot of challenges throughout their journey towards success. Being able to overcome these obstacles and persevere through the hard times is what gives a business the ability to succeed. While there isn’t one fixed blueprint to follow to grow your business, there are tons of different tips and tricks that every successful business out there utilizes to their advantage.

Research Who You’re Up Against

One of the first things that a small business should do is to study their opponents in the market.  It’s more likely that they’ve been around for much longer and have more experience. This can give you very good insight into vital information like their prices, product quality, and marketing strategy. Doing this makes it much easier to tell what the standard in the market is while also highlighting any possible advantages that your business has over theirs.

Go The Extra Mile For Your Customers

An issue that most small businesses can’t overcome is their low customer retention rates. It's very easy for customers to be swayed away by the larger businesses in the market, so making your customers feel valued and appreciated at your business can make a big difference in developing their loyalty. This requires your business to be very fast with resolving any complaints that the customers may have or answering any questions regarding your products/services.

Have A Clear Picture Of Your Target Audience

Large businesses spend millions of dollars every year researching their target audience’s behavior and there’s a very good reason why. Understanding the people you’re trying to sell your products/services to makes all the difference in how you’re going to market yourself to them. A business that doesn’t accurately figure out what their target audience likes ends up failing to grab their attention, rendering all their marketing efforts useless.

Utilize The Power Of Social Media Platforms

The average person spends around 2 and a half hours a day on social media, which means that there’s an opportunity for your customers to be searching for a product that you offer at any given moment of any given day. Using social media isn’t as simple as it’s perceived to be as a lot of time and effort is required to be able to create good social media content that grabs people’s attention. Every social media platform has its own set of tricks that you need to learn, so find out which ones your customers use the most so that you can begin creating content there.

Participate In Local Events

Making your business known in your neighborhood can be a great way to acquire a good amount of customers in a short time, as the location will be convenient. Making yourself known to your neighborhood community can be done easily if you either participate in local events, sponsor these events, or even host them yourself. This can be a great way of improving your reputation locally while also potentially attracting customers through word-of-mouth.

Prioritize Search Engine Optimization (SEO)

Under 6% of people who search for things on the internet visit the second page on Google and only under 1% visit any page after the third. If your website is buried under hundreds of other websites then the chances are that no one’s visiting it when they search for products that you offer. SEO changes that through optimizing keywords using effective SEO management that causes your website to shoot up the results, potentially making it the first result that your target audience sees whenever they search for things related to your business. This significantly impacts the traffic that your website gets so make sure it’s capable of handling it without any speed issues.

Always Be On the Watch For Trends

The market can shift very quickly towards a specific direction and if your business isn’t ready to adapt then it might lose out on a big opportunity that can help its growth. Jumping onto new trends as quickly as possible can greatly boost sales throughout that period, just make sure that the quality doesn’t drop due to hasty manufacturing. Some trends are seasonal, like Christmas, while other trends can appear out of nowhere, so you’ll have to always be ready when one of them appears.

Expand Your Team Whenever Possible

As your business grows, it’ll be harder to maintain the same quality of work without hiring more people to lessen the load on your existing employees and yourself. This can benefit the quality of work immensely as having more people makes it easier for everyone to put in all their effort into a small number of tasks rather than having a small set of employees that compromise quality by focusing on way too many tasks.

Remain Goal-Oriented

After creating short-term and long-term goals for your business, maintain them by regularly checking if you’re on track to achieving them by the date that you’ve set. This can easily be done through proper data management as setting it up correctly will automatically cross-reference the results that you require with the results that you’re currently getting. If you’re failing to achieve your goals, figure out what the problem is, and solve it. If you’re on course for achieving the goals that you’ve set, then keep up the good work and start planning your next set of goals.

Partner With The Right Businesses

Some products/services synergize very well, like cereal boxes and milk, making it very beneficial for businesses from each industry to partner together to create new products and promotions that attract customers that would be interested in both businesses simultaneously. Search for a business that offers products/services that complement the ones that you offer and begin thinking of how you could utilize this to your advantage. Once you come up with a good plan, set up a meeting with the business you’re interested in and make your proposal.

It can be quite a frustrating journey for a small business to grow while battling against large businesses that offer better quality products at lower prices.  However, thousands of businesses have turned the odds in their favor by using different tricks to acquire a loyal customer base. Patience plays a huge role in achieving that success that most businesses desire, as most businesses will tell you a lot more about the trouble that they’ve encountered throughout their way rather than what they currently have.

Article written by Reginald Chan
A meticulous entrepreneur by nature, Reginald is a sought-after success coach, digital marketing consultant and TEDx speaker from Asia. Currently, he teaches others how to make money online for free.

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